At Rahul Plastics, we strive to ensure our customers are completely satisfied with their purchases. If you need to return or exchange a product, please review our policy below.Eligibility
- Products purchased from Rahul Plastics are eligible for return or exchange if they are incorrect, defective, or do not meet the listed characteristics.
- Returns must be initiated within 3 working days from the delivery date.
- All products must be returned in their original condition, unopened and sealed, along with the invoice and any accompanying freebies.
Return Process
- Contact Us: Reach out to our customer support team within 48 hours of receiving a damaged or incorrect product. Please provide a picture of the item along with the barcode.
- Package the Product: Securely package the item in its original condition.
- Return Shipment: Send the product back to our designated return address.
- Processing: We will process your refund within 5-7 working days of receiving the returned product.
Refund
- Refunds will be issued as store credit, which can be applied to your next purchase.
- Store credits are valid for 12 months from the date of issuance.
- Cash refunds are not available, regardless of the original payment method.
- Please note that refunds do not apply to discounted items.
Cancellation
- Orders can only be canceled before they are dispatched.
- We reserve the right to cancel an order after prior notification and will refund the full amount via store credit if the order has not been processed.
Limitations
- We do not guarantee the accuracy of delivery tracking status due to potential delays and technical issues.
- Rahul Plastics is not responsible for any loss or damage arising from the use of third-party links provided on our website.
For any inquiries or concerns related to returns and refunds, please contact our customer support team at [email protected]
Need help?
Contact us at [email protected] for questions related to refunds and returns.